Longbridge’s Bill Packer on crafting AI that’s inclusive of seniors

Now, with more AI experience under the company’s proverbial belt, Packer gave another interview to talk about the need for curation as Longbridge further develops its in-house tools.

AI and ageism

Packer described the need for clarity on what the true dynamics are for senior-friendly AI usage.

“There was a 2024 study that was titled, ‘Is AI ageist?,’ and really what they were looking at is … comparing different large language models and saying, ‘Compared to each other, which one gives more ageist-like answers?’”

The authors of that study may have brought some of their own biases into the equation, which was conducted qualitatively, Packer said.

“I don’t dispute at all that we need to be careful in how we approach this topic, and I…