Elevating the Client Experience — RISMedia

Above, Alexandria Smith

When Alexandria Smith saw the real estate industry beginning to shift, she didn’t wait to adapt—she doubled down on her commitment to service. The Richmond, Virginia-based associate broker and team lead with Brent & Legacy at Long & Foster Real Estate knew that thriving in an evolving market meant leading with clarity, structure and heart. That mindset led her straight to Buffini & Company’s Certified Full-Service Professional (CFSP) designation.

“I’ve been very impressed with everything that Buffini & Company has produced, so when they announced the CFSP designation, I knew I was going to sign up right away,” says Smith. And the timing couldn’t have been better. With changing dynamics around buyer representation,…